Hunter Valley Vineyard Tour

The Adventure Centre Hunter Valley (Hunter Valley Resort & Brew House site) – Corner of Hermitage Road & Mistletoe Lane, Pokolbin.

Hunter Wetlands Centre Newcastle - 412 Sandgate Road, Shortland.

The Adventure Centre Hunter Valley (Hunter Valley Resort & Brew House site) - Once you drive onto the Hunter Valley Resort site, follow the signs and dirt road straight ahead until you reach the Adventure Centre.

Hunter Wetlands Centre Newcastle - After announcing your arrival at the front reception desk, we will meet on the deck below the cafe.

A Segway is a battery-powered personal transportation device with no emissions - a green friendly machine. With a maximum speed of 20 kilometres per hour, it is electronically balanced and has a zero turning radius. Standing on the Segway, all forward and stopping movements are controlled by just leaning slightly in the direction you want to travel. Steering is as simple as leaning the handlebars to either side. They were originally designed to help with city transport congestion, we just use them to ride off road with a big grin on our faces!

Riders must stand at least 110cm in height. Since riding a Segway requires you to be on your feet, you must be able to comfortably remain on them for no less than 75 minutes and capable of making minor shifts from front to back and side to side. Your ability to safely control a Segway will be assessed during the training phase of your activity. If, after an appropriate amount of training and familiarisation time, our trainers assess that you are not safely able to control the Segway, for your own safety and that of others, you will not be able to take part in the tour.

For your riding safety, guests must be at least 11 years of age and weigh at least 35kg and not in excess of 118kg (no exceptions).

There is no age limit, but as stated above you do require a degree of fitness and suitable flexibility in your movements to steer the Segway.

Our 1 hour tours are very similar in length, you will travel between 5.2 & 5.5 Km’s. There is also the training period before the tour begins.

Simple to use and becomes quite intuitive in a short period of time, the Segway PT instinctively moves with you. Standing on a platform and holding the handlebars, you move forward and backward by leaning in the direction you wish to move. Once you are on board, 5 gyroscopes and 2 accelerometers sense changing terrain and respond to your body position 100 times per second.

Yes. While the Segway balances for you, it is still under your control and relies on you to control its direction and speed. It is essential to know the limitations of your riding ability and the Segway and practice your skills accordingly. As when driving a car or riding any moving device, care and observation of hazards is essential in order to avoid collisions with obstacles. Paying attention at all times is required to ensure a fun and safe experience.

Participants are required to wear enclosed shoes (No sandals, high-heels or thongs) but apart from this we simply recommend comfortable attire that is appropriate for the prevailing weather conditions.

Our tours operate in groups of 8.

If the party is larger than 8 the group will be split up for safety reasons or special tours can be arranged on request.

We ask that the client arrive approx. 10-15 minutes early for the scheduled tour to fill out necessary paperwork. Each member of your party will be required to complete and sign a liability waiver/indemnity form and fit a provided helmet.

Tours are in English, but we have Mandarin and Japanese speaking guides. Please contact us in advance to schedule your preferred linguist.

Your safety is always our highest priority; therefore, we begin each tour with a very thorough orientation of the Segway and its use before going out to enjoy the experience! But in most cases it only takes a matter of 30 seconds to one minute to feel comfortable riding a Segway.

For safety reasons, minors (anyone under the age of 18) must be accompanied by an adult on the tour.

Unfortunately, due to the risk to both child and mother, pregnant women are not allowed to participate on our Segway Tours.

We understand that sometimes even with the best of intentions and commitment goes a little pair shaped. However from the time that you make your booking with us, we commit your places and hold them for you. This means that should someone else want to go on the tour you are booked on, we may not be able to take that person or people on the tour.

We ask you to please understand that, should you cancel your tour, you will be charged a cancellation fee. This is, amongst other reasons, why we strongly recommend you consider travel insurance as a part of your trip planning.

Cancellation fees for our Segway tours are as follows:

Cancellations received more than 14 days prior to the tour date will receive a full refund of the tour fee.

Cancellations received between 6 & 14 days prior to tour date will incur a cancellation fee of 50% of full tour cost.

Cancellations received within 5 days prior to tour date will incur a full cost of tour cancellation fee.

Please also note that failure to arrive for a scheduled tour will incur a full cost of tour fee and refunds will not be given for any part of a package or tour after the passenger has commenced the tour.

Please note that a "cancellation" includes a change to the date of a tour booking that requires the original booking to be cancelled.

Also please note our tours go rain or shine, so please come prepared for all weather conditions. In the event the tour can’t go ahead due to torrential rain and unsafe conditions, we offer full refunds to interstate and international travellers. We offer rescheduling or tour vouchers for NSW residents. At the end of the day our aim is to ensure you get on a Segway tour and enjoy yourself – we will do everything in our power to make this happen.